A second Scoop of Friendlys

Our journeys recently offered us another chance to test out the Friendly's Menu.

The last time we visited them, it didn't work out very well. Friendly's uses a splashy, complicated, multi-tiered menu for kids, that appears to be deliberately designed to trick parents into spending more than they might have originally thought when heading out for lunch. So after our last visit, we called them, and told them so. The customer service operator apologized for our poor experience, and sent us a small gift card to make up for our troubles. She said they change the menus often, and she'd send our comments to the design team, so maybe our next visit would be a happier one.

Well, the follow up visit was better. Not fabulous, but more along the lines of what you'd expect. They had, indeed, changed the children's menu and it was slightly easier to follow along. We still don't understand why you need to give kids a choice to sort of "super size" their meals with different desserts. It is just plain confusing. But I suppose we should throw out some sort of kudos to Friendly's for attempting to simplify their previously horrendous menu with a less messy update.

As always, the offerings at Friendly's for vegetarians are abysmal.